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FAQ's

What are your wicks made of?
Our wicks are made with natural cotton and are lead and zinc free.

Do you use artificial dye to color your candles?
No, our candle dye is all-natural concentrated liquid dye.

Are your fragrance oils harmful or contain any harmful ingredients?
No! Our fragrance oils are phthalate + Paraben free

How do you re-purpose your jar after your candle has burned completely
Once your candle has been burned to ¼” of wax left on the bottom you can remove the wax with a few cotton balls. Or you can pop in the freezer for 6-8 hours (or overnight) if the wax has already hardened. The wax should easily pop out of the jar along with the wick once frozen.. Then, use warm soapy water to gently wash the inside of your container. Leave upside down to dry out.  

Do you do custom/personalized or bulk orders?
Yes! Please use our contact page to reach out or shoot us an email: haley@collectiveharmonyco.com
If you're interested in favors for an upcoming wedding or party please submit an inquiry here

Why is there black smoke coming from my lit candle?
Black smoke, or soot, is a direct result of the wick a candle is lit with. Many often mistake soot as a result of the type of wax, fragrance or dye used in a candle’s formation, however this is incorrect. When your wick is not kept trimmed to ¼” after each burn or if your candle is in a drafty place it can cause small puffs of smoke to escape from the wick causing soot. Please see our candle care section to see how you can avoid this.

Do you sell wholesale?
Yes - please checkout our Wholesale page for more info!